Last month we looked at how to make more time for yourself by delegation. But if you do this, then you have to be prepared to give instructions to staff first to make sure that they can carry out the tasks you want them to do efficiently.
There are several ways you can do this. The quickest way is to tell each worker verbally what you want. For many tasks this will be sufficient. However, there is always the danger of misunderstandings, especially if you are giving long or complicated instructions.
Research has shown that within three days people forget about 90% of what they hear and 80% of what they read, but they only forget 45% of what they read and hear. Continue reading