Call us now on: 0845 345 5995
Business TrainingTraining for your future...
50 Years of Success
Established in 1974
"Helping you gain
.control of your career"
Category Archives: Business Skills Tips
Making A Complaint… Tactfully and Effectively
Looking at how to move on from a telephone complaint to putting your problem in writing. Continue reading
Do I Need A Business Plan?
A look at the benefits of preparing a business plan if you intend to start your own business. Continue reading
Dealing With Complaints The Stress-Free Way
A look at how to deal with complaints calmly and effectively. Continue reading
Boosting Your Creativity
a look at how brainstorming on your own can still produce great, creative results. Continue reading
How To Stay Creative
A look at the limitations of brainstorming and the advantages of ‘brainwriting’ to maintain your team’s creativity. Continue reading
Go Into The New Year With ‘SMARTer’ Goals
When setting goals always make sure they are SMART: specific, measurable, achievable, realistic and timely. Continue reading
Communicating Instructions
Making sure staff understand instructions is essential. To do this you need to be clear and confirm your verbal instructions with written confirmation. Continue reading
Meetings – For Or Against?
A look at how you can help to make meetings run smoothly and productively. Continue reading
How To Communicate Clearly and Correctly
The importance of checking your personal and business writing to ensure correct grammar, spelling, punctuation and clear meaning. Continue reading
The Seven Basic Skills That Employers Are Looking For
A look at the seven employability skills: positivity, communication, teamwork, self-management, willingness to learn, thinking skills, resiliance. Continue reading
Susan Metcalfe - head of Business Training - discusses business, training and work issues. Come and join in the conversation or just enjoy the read!
