In this issue we look at how to make report writing less stressful; how to turn complaints to your advantage and we’ve tips on making every second count in your working day.

• Editor's Desk
• Bite 1
• Bite 2
• Bite 3
• Working Web
• Last Word

Working Web

www.usingenglish.com/reference/idioms
If you’re learning English, being able to use idioms correctly really demonstrates your fluency. And even if English is your first language, you’ll still find some quirky idioms on this site that you’ve never come across before.

www.bbc.co.uk
Whether you want to improve your language skills, your English or simply broaden your horizons, you can’t do better than check-out this site on a regular basis. On the home page click on ‘Explore the BBC’, then click on ‘Learning’ and finally on ‘Business Studies’. There’s enough of interest to keep you going for months!

www.businesslink.gov.uk
This is a fantastic resource. Although the information is based on English regulations, it will be of use wherever you live in the world. It gives advice and covers topics that are of interest to every business person. These range from setting up your own business, health and safety, the environment, employing staff, through to sales, marketing and much, much more.