"Helping you gain
.control of your career"

In this issue we’re going to look at your own personal selling tool – your CV; consider the importance of effective problem solving skills and discuss how to turn complaints to your advantage.

• Editor's Desk
• Bite 1
• Bite 2
• Bite 3
• Working Web
• Last Word

www.dictionaryboss.com
This site allows you to add some of the best online dictionary resources to your browser. These include www.dictionary.com, www.wikipedia.com and www.urbandictionary.com (a dictionary of slang).

http://smallbizbee.com/index/
This is a great site packed with useful articles about running a business. One of the best parts was the section on ’30 Best Business Tips for 2010’ – let’s hope they do something similar for 2011!

www.businessballs.com
This site provides free career help, business training, organizational development – inspirational, innovative ideas, materials, exercises, tools, templates – free and fun.