"Helping you gain
.control of your career"

In this issue we look at how to measure the quality of the service you provide to your customers; give tips for increasing your online sales and consider the best ways of using social media to boost your brand.

• Editor's Desk
• Bite 1
• Bite 2
• Bite 3
• Working Web
• Last Word

www.grammarbook.com
This site is obviously set up to sell grammar related products but there is still plenty of free, useful information on grammar rules, punctuation, commonly confused words etc. to make it worth dipping into.

http://www.ukbusinessforums.co.uk/forums/
This is a UK site but the forums it gives access to have discussions on a wide variety of business topics that will be useful to you, wherever you live.

www.dailyblogtips.com
I find this site invaluable – it’s a ‘must’ whether you’re already a committed blogger or are considering it for the future.