"Helping you gain
.control of your career"

In this issue we show you how to minute meetings with confidence; how to create a good first impression and highlight the downside of communication by email.

• Editor's Desk
• Bite 1
• Bite 2
• Bite 3
• Working Web
• Last Word

Well that brings us to the end of another issue. If you’re already a Business Training student and haven’t yet got access to the student area on our website, contact our student services department (link) and they’ll set up your login details for you. You can meet other student in the forum and swap information about courses and how your studies are going. Plus, as I said last month, if you’ve any study tips to pass on I’d be delighted to include them in a future issue. So until next month...